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Tech Support

Mike Lesoine (AKA Batman) *POW* *PUNCH* *BLAM*

Mike Lesoine (AKA Batman)

Support Manager - Has spent the last 20+ years working in fast pace pos marketing or network admin and programmer for a call center.  Both fields have “…if it’s not working we’re losing money..”  environments.  Since joining POS SOS in 2014, I have apparently received notoriety as being a “crime fighter “, eh I meant a problem solver for our customers issues and requests.

George Houseman (aka The Riddler)

Tech Support/Inventory Manager - I Started working at the age of 8 helping my brother and sisters deliver papers. 

I followed my oldest sister working at Hardee’s. I started as a cook and worked my way up to manager. It was at Hardee’s I took an interest in computer repairs by working on Positran POS systems. I shifted gears and become a bakery mgr for a grocery chain in the Hbg area. I took a course in C ++ programming and built my first pc at this time. I learned that I like taking things apart to see how they work, fixing them then putting it back together. 

From the Bakery I went on to work for Rite Aid as a Manager. I was able to transfer into Rite Aids IT Help Desk after getting my MCSE from Microsoft. I worked for Rite Aid Help Desk two years before leaving to work for a grocery warehouse. I worked on setting up checkout systems and support for independent grocery stores from Virginia to New England and going west as far as Ohio. Worked there for ten years before I started working for POS SOS in 2017.

Gordon Brown (aka The Commissioner)

Service Technician - I joined POS SOS in late 2018.  I have 4 years of experience working with various POS equipment and  a combined 7+ years in the IT field.  In my free time I enjoy the outdoors, watching my favorite sports teams, playing musical instruments and going to concerts.

Sales Team

Sales Territory Manager -  

Fearless Leaders

Al Spicer (aka The Joker)

President POS SOS - At age 12, I started as a dishwasher at David Johns restaurant in Niantic CT.  At age 15, I was a prep cook at Howard Johnsons.  A year later I was promoted to a full time line cook.  At age 18 I moved to Steak & Ale as a broiler chef.  My POS career started at age 20 with Carolina Cash where I was a service tech.  In 1997 I moved to PA to be the head programmer at Engle Business. In 2003, I started my own business POS SOS.  I am a wealth of information and have only worked in bars and restaurants...we don't do retail.  I understand the front of the house as much as the back of the house.  As an owner, these should be qualities that are important to you.  I look forward to meeting you and understanding your needs.

Tammy Spicer (aka Harley Quinn)

Office Manager - POS SOS - My first job was working at McDonalds in CT.  After high school, I received a certificate as an accounting assistant.  I landed a job with Portsmouth Public Schools in VA as an office clerk.  I quickly worked my way up the ranks and became a Computerized School Bus Routing  Specialist.  After spending 20 years with PPS, I transferred to Chesapeake Schools as a GIS Analyst, still creating school bus routes.  I left VA in 2012 to move to beautiful Lancaster County where I married the love of my life, Al Spicer.  I started working in the company programming the systems, managing the office and handling Quickbooks.  I love the Boston RedSox, our cavalier king charles spaniels, working with New Horizons Services dogs and our golden retriever Oahu and anything related to the beach!