WE BUILT OUR NAME ON SERVICE
Support Manager - Has spent the last 20+ years working in fast pace pos marketing or network admin and programmer for a call center. Both fields have “…if it’s not working we’re losing money..” environments. Since joining POS SOS in 2014, I have apparently received notoriety as being a “crime fighter “, eh I meant a problem solver for our customers issues and requests.
Tech Support/Inventory Manager - I Started working at the age of 8 helping my brother and sisters deliver papers.
I followed my oldest sister working at Hardee’s. I started as a cook and worked my way up to manager. It was at Hardee’s I took an interest in computer repairs by working on Positran POS systems. I shifted gears and become a bakery mgr for a grocery chain in the Hbg area. I took a course in C ++ programming and built my first pc at this time. I learned that I like taking things apart to see how they work, fixing them then putting it back together.
From the Bakery I went on to work for Rite Aid as a Manager. I was able to transfer into Rite Aids IT Help Desk after getting my MCSE from Microsoft. I worked for Rite Aid Help Desk two years before leaving to work for a grocery warehouse. I worked on setting up checkout systems and support for independent grocery stores from Virginia to New England and going west as far as Ohio. Worked there for ten years before I started working for POS SOS in 2017.
Service Technician - I joined POS SOS in late 2018. I have 4 years of experience working with various POS equipment and a combined 7+ years in the IT field. In my free time I enjoy the outdoors, watching my favorite sports teams, playing musical instruments and going to concerts.
Sales Territory Manager -
President POS SOS - At age 12, I started as a dishwasher at David Johns restaurant in Niantic CT. At age 15, I was a prep cook at Howard Johnsons. A year later I was promoted to a full time line cook. At age 18 I moved to Steak & Ale as a broiler chef. My POS career started at age 20 with Carolina Cash where I was a service tech. In 1997 I moved to PA to be the head programmer at Engle Business. In 2003, I started my own business POS SOS. I am a wealth of information and have only worked in bars and restaurants...we don't do retail. I understand the front of the house as much as the back of the house. As an owner, these should be qualities that are important to you. I look forward to meeting you and understanding your needs.
Office Manager - POS SOS - My first job was working at McDonalds in CT. After high school, I received a certificate as an accounting assistant. I landed a job with Portsmouth Public Schools in VA as an office clerk. I quickly worked my way up the ranks and became a Computerized School Bus Routing Specialist. After spending 20 years with PPS, I transferred to Chesapeake Schools as a GIS Analyst, still creating school bus routes. I left VA in 2012 to move to beautiful Lancaster County where I married the love of my life, Al Spicer. I started working in the company programming the systems, managing the office and handling Quickbooks. I love the Boston RedSox, our cavalier king charles spaniels, working with New Horizons Services dogs and our golden retriever Oahu and anything related to the beach!