Sales
KEVIN SHEIDY
Point of Sale Consultant - I earned my B.S. in Business Administration/Marketing from Albright University after serving for five years in the United States Navy. I have over twenty years experience in sales and marketing in several industries including pharmaceuticals, senior living, and most recently, POS and payment processing. I lear
Point of Sale Consultant - I earned my B.S. in Business Administration/Marketing from Albright University after serving for five years in the United States Navy. I have over twenty years experience in sales and marketing in several industries including pharmaceuticals, senior living, and most recently, POS and payment processing. I learned early in my career that the satisfaction in this job is not from making a sale but rather listening for a problem and offering the best solution.
Management
Erik Hall
Assistant Operations Mananager -
Over the past 25 years I have helped customers find satisfaction, from sales to support. I love finding solutions to help valued clients get what they deserve. I have over 10 years experience helping restaurants as an employee and a consultant and I look forward to doing the same for many more! When I am not working you can find me outside with my wife and son smoking and grilling or chasing my 2 dogs around the woods.
Tech Support & Training
Mike Lesoine
Cristy Rafferty
Cristy Rafferty
Programmer - Has spent the last 20+ years working in fast pace pos marketing or network admin and programmer for a call center. Both fields have “…if it’s not working we’re losing money..” environments. Since joining POS SOS in 2014, I have apparently received notoriety as being a “crime fighter “, eh I meant a problem solver for our customers issues and requests. I...am...Batman!
Cristy Rafferty
Cristy Rafferty
Cristy Rafferty
Point of Sale Installer/Trainer - I have worked in hospitality and guest services for close to 19 years now in many forms and capacities, from bussing, to serving, to bartending, to hosting...and most positions in between. I look forward to seeing the industry from this new perspective, learning all of the ins and outs of the systems and interfaces we offer, and becoming an integral part of the POS SOS family.
George Houseman
Cristy Rafferty
George Houseman
Tech Support/Inventory Manager - I Started working at the age of 8 helping deliver papers. I followed my oldest sister working at Hardee’s. I started as a cook and worked my way up to manager. It was at Hardee’s I took an interest in computer repairs by working on Positran POS systems. I shifted gears and become a bakery mgr for a grocery chain in the Hbg area. I took a course in C ++ programming and built my first pc at this time. I learned that I like taking things apart to see how they work, fixing them then putting it back together. I went on to work for Rite Aid as a Manager and then to Rite Aids IT Help Desk after getting my MCSE from Microsoft. I worked for Rite Aid Help Desk two years before leaving to work for a grocery warehouse. I worked on setting up checkout systems and support for grocery stores from Virginia to New England.Worked there for ten years before I started working for POS SOS in 2017.
Fearless Leaders
Al Spicer
Tammy Spicer
Tammy Spicer
President POS SOS - At age 12, I started as a dishwasher at David Johns restaurant in Niantic CT. At age 15, I was a prep cook at Howard Johnsons. A year later I was promoted to a full time line cook. At age 18 I moved to Steak & Ale as a broiler chef. My POS career started at age 20 with Carolina Cash where I was a service tech. In 1997 I moved to PA to be the head programmer at Engle Business. In 2003, I started my own business POS SOS. I am a wealth of information and have only worked in bars and restaurants...we don't do retail. I understand the front of the house as much as the back of the house. As an owner, these should be qualities that are important to you. I look forward to meeting you and understanding your needs.
Tammy Spicer
Tammy Spicer
Tammy Spicer
Office Manager - POS SOS - My first job was working at McDonalds in CT. I then received a certificate as an accounting assistant. I started with Portsmouth Public Schools in VA as an office clerk. I quickly worked my way up to become a Computerized School Bus Routing Specialist. After 20 years with PPS, I transferred to Chesapeake as a GIS Analyst, still creating school bus routes. I left VA in 2012 to move to Elizabethtown to marry the love of my life, Al Spicer. I started working in the company programming the systems, managing the office and handling Quickbooks (finally using that accounting certificate!) I am a beach bum at heart, I LOVE the Boston RedSox and our cavalier king charles spaniels. We volunteer with New Horizons Services Dogs as breeder caretakers and puppy raisers.